Troubleshooting
A capture app will not connect
What to check when the code does not work or the app says it is not connected.
Who can do this: Anyone
Open in Yatri Playbook
- Make sure you are signed in to the right workspace in the browser before you approve the code.
- Codes last a few minutes. Press Connect again for a new one.
- Viewers cannot capture. Ask an admin to make you a Creator.
- If an app was disconnected under Connected apps, connect it again.
- Still stuck? Write to info@yatricloud.com.